Free US shipping · 60-day works-or-return guarantee · Not sold on Amazon.
Haldane
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Shipping & Returns

After you place your order, it will be promptly forwarded to our shipping team for processing. As soon as your order is shipped, you will receive a tracking number via email. We use a range of reliable shipping providers, including USPS, DHL, FedEx, Yunexpress, Aramex, and local couriers in your area. Our current processing time is 1–2 business days.

Shipping is free on every Haldane order.

For standard shipping, the delivery times are as follows:

  • USA: 3–7 days
  • Canada & Mexico: 6–12 days
  • Europe & UK: 5–10 days
  • Australia: 3–7 days
  • New Zealand: 5–10 days

How do I track my order?

To track your order, simply wait for an email notification from us after your order has been shipped. It will contain a tracking number that you can use to monitor the status of your delivery. Please allow up to 48 hours for the tracking information to become available. If you do not receive your tracking details within 2 days of receiving the shipping confirmation email, please reach out to us at contact@gethaldane.com. Kindly provide your name and order number, and we will assist you in resolving the issue.

Returns

You have 60 days from delivery to return your Haldane for a full refund under our works-or-return guarantee. Email contact@gethaldane.com with your order number to start. Returns go to: Frenga Commerce LLC, 1262 South 650 West, Suite 1B, Farmington, Utah 84025, United States.